Azure Petal Dress
Accepted Online Payments
Pay securely using your preferred payment method
Open Parcel Before Payment
Check your parcel before you pay
Secure Checkout
Your order details are protected and your payment is processed securely
If your item is defective, damaged, or incorrect, you can request a refund within 48 hours of delivery.
Please contact us via WhatsApp within 48 hours and share clear pictures or videos of the issue.
After verification and approval, the refund will be processed within 7 business days.
Items must be unused and have their original tags attached.
Claims made after 48 hours will not be accepted.
Size Exchange
Size exchange is available within 7 days of delivery. Items must be unused, odorless, and have the original tags attached. Sale items are not eligible for exchange.
Defective Or Incorrect Item
Contact us within 48 hours of delivery via WhatsApp with pictures. After verification, you can choose a refund or exchange.
International Orders
Contact us within 5 days of delivery. Return and replacement shipping charges are the customer's responsibility.
Orders are usually delivered within 2–3 working days after dispatch across major cities in Pakistan. Remote areas may take longer.
Same-Day Delivery is available in Karachi on request with additional charges.
Delivery Charges
Pakistan: Rs. 199 flat shipping
International: Shipping charges vary by destination and are calculated at checkout. Any applicable taxes and duties are the customer's responsibility
After placing your order, please check your email for your order confirmation and tracking ID once your order has been dispatched.
Use your tracking ID to track your parcel:
PostEx: Track Your PostEx Order
DigiLog: Track Your DigiLog Order
If you cannot find your tracking details or have any issue with your order, contact us on WhatsApp: +92 336 7196260.
At Muhtarma, we allow every customer to open and check their parcel before making payment. You can inspect your order and make sure you are satisfied with your purchase before accepting the parcel.
This Open Parcel Before Payment option is mentioned on our Airway Bill attached to your parcel.
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